Privacy Notice Inner Pilgrim

1. About Inner Pilgrim 

Inner Pilgrim is a trading name of Linea Vitalis Ltd. Registration Number 8005319, registered in England.  Linea Vitalis Ltd is registered with the Information Commissioner’s Office (ICO), reference Z1430925. 

Our Director: Karin Peeters Email: karin@innerpilgrim.com

2. About you

The following information is used: IP address, name, email address, date of birth, language preferences, Facebook advertisement ID code, URL Facebook page, number of sessions undertaken and notes of sessions.

This information is obtained from yourself via the website of Inner Pilgrim, the contact form on Inner Pilgrim, via email or open public sources.

3. Purpose 

Inner Pilgrim only uses your personal information in according to the law and for the following purposes: 

IP address: Thanks for visiting the Inner Pilgrim website. Your IP address is used for analysis and marketing. We only do so when you give us permission. Rest assured, your IP address will be removed from our data bases after six months.

Request to work together: You can request to work with Inner Pilgrim and for this purpose send us your contact details (via website, contact form or email). We collect personal information from you when you enquire about our services in order to set up an initial appointment. This information is collected via our website and includes contact details, your availability and other relevant personal information. Also if you decide not to work together, we will keep your information for 7 years after the final contact moment. This information is used to send invoices, check and trace payments, analyse lead conversion, email you a gift on your birthday, connect you with a practitioner who speaks your language and inform HMRC about the activities of Inner Pilgrim. 

We take the reasonable view that Inner Pilgrim will be required to process personal data of anyone who completes an enquiry form on our website or who books an appointment with one of our practitioners. It is in the legitimate interest of the enquirer or customer to receive services. 

Marketing and Sales Purposes: When you enquire about sessions, online courses, retreats or workshops at Inner Pilgrim, or sign up for our newsletter or blog, we ask for contact details and relevant personal information from you that is needed to answer your enquiries and send you information that may be of interest to you. This data is stored securely for as long as you agree to be kept informed of Inner Pilgrim’s activities. You can unsubscribe at any time.

Social media: To make it as easy as possible to share the content of the website of Inner Pilgrim we use Social Media buttons. Read the Privacy Notice of these providers:

Facebook: https://www.facebook.com/privacy/explanation

Instagram: https://www.instagram.com/about/legal/privacy 

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Notes of sessions: We will not share these notes with any other person or organisation without your knowledge and permission, unless there is a legal requirement, if there is a child or adult safeguarding issue, or a perceived risk of harm. This is a legal requirement of counselling and psychotherapy services. Notes on sessions together are legally required to be kept for 7 years and will be destroyed afterwards.

Number of sessions: Inner Pilgrim and practitioners will share information regarding the number of sessions you undertake. This is done via email, mentioning your initials only, and is solely for the purpose of determining commission. Quarterly an invoice with commission over these sessions is send via email between Inner Pilgrim and practitioners, mentioning initials and number of sessions only.

4. Share of your personal information

Inner Pilgrim shares your information with our accountant, newsletter and email marketing providers, payment providers, Social Media, marketing and analysis services. In case Inner Pilgrim makes use of providers outside of the EER we will only make use of companies who are compliant with Data Protection Regulations and the EU-US Privacy Shield Framework.

5. Security 

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it.

We take all reasonable precautions to prevent the loss, misuse or alteration of information you give us.

Communications in connection with this service may be sent by e-mail, phone or text. For ease of use and compatibility, communications will not be sent in an encrypted form unless you require it and give us permission to communicate with you in that way. E-mail, unless encrypted, is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects, we cannot bear responsibility for all communications being virus-free.

We store your data on our secure servers. It may be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

6. Your rights over your personal data

If you would like to see the information we hold about you, or would like to correct, update or delete any records, please email us at info@innerpilgrim.com. In the case of any concerns about our use of your data, please contact our Director directly at karin@innerpilgrim.com. You can request at any point to delete your data for direct marketing purposes. If your concerns are not resolved to your satisfaction, you may choose to contact the ICO, but we will do our utmost to safeguard your personal information at all times.

7. Cookies

For the purpose of a good functioning website and assessment of advertisement to your preferences, we will use cookies from Google, Vimeo, YouTube and Facebook.

8. Links

On the website of Inner Pilgrim you’ll find links to and from external websites. By clicking on this link you visit a website outside of Inner Pilgrim. It could be that this website makes use of cookies. Inner Pilgrim advises to check the cookie and Privacy Notice of the applicable website. This privacy policy only applies to this website, and doesn’t cover other websites that we link to.

9. Changes

In case of updates of this Privacy Notice due to for example a change in procedures a new Privacy Notice will be published on the website.

Acknowledgement

By ticking the consent box on the Inner Pilgrim website you acknowledge that you have read the terms of this Privacy Policy and that you consent to the collection of information from you and use of such information as described in this policy.

If you have any requests concerning your personal data or any queries with regard to these practices please contact info@innerpilgrim.com.

Phone: +44 (0)75 1290 9479

Email: info@innerpilgrim.com